Hot Tubs
Hot When Guests Arrive. Resting When They Don't.
Connect a Gecko hot tub once, and HostHive heats it before every check-in and saves energy when nobody is coming.
How it works
Open a property, go to its Smart Devices tab and choose Connect hot tub.
Press Sign in to Gecko, sign in with the login you use for the Gecko app, and follow the steps in the dialog to link it.
Confirm which tub is at the property and press Start; HostHive sets it up with automatic heating already on.
From then on it heats before each check-in, stays hot through the stay, and switches to saving energy when no guest is due for a day or more.
What you get
- Heating starts 8 hours before check-in by default and stays on through the stay.
- It saves energy only when no guest is due for 24 hours, so same-day turnovers stay hot.
- An hour before check-in, admins get an email if the tub is offline, well below target, or saving energy.
- If someone switches it to saving energy during a stay, admins get an email and it heats again an hour later.
- Heat now and Save energy now change the tub itself, and the card shows when it is offline.
- Each person can turn the hot tub emails off in Settings, under Preferences.
Who it's for
Owners and hosts
Connect each property's tub once, then let it heat for check-ins and rest between guests. Admins connect the tub and see its controls.
Questions hosts ask
Which hot tubs can I connect?
Hot tubs that use the Gecko app. You sign in to Gecko once on the property's Smart Devices tab, and HostHive lists the tubs it finds for you to pick.
What happens if the tub is offline when it should change?
HostHive records the failed change and tries again, and the card tells you the tub is offline. If three scheduled changes in a row fail, admins get an email so you can switch it in the Gecko app if guests are close.
How early does heating start?
Eight hours before check-in by default. Your assistant can set the lead anywhere from 1 to 24 hours. Check-in time comes from the property's check-in time setting, and is 4 PM when none is set.
Can I keep it saving energy while guests are staying?
Yes. Press Save energy now and confirm; with automatic heating on, HostHive heats it again an hour later. Turn automatic heating off if you want it to stay in saving energy.
Can I change the water temperature from HostHive?
The card shows the water temperature, and your assistant can set a guest temperature up to 104°F, used the next time the tub heats for guests. That setting is not on the dashboard, but the assistant can also return the tub to its own setting.